I'm kind of feeling panicked right now
Feb. 9th, 2009 12:31 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
janradderAnd seriously pissed off.
Almost a week and a half ago, I called my son's doctor to get a refill for his Adderall prescription. Because it is a controlled substance, I have to bring the actual hard-copy of the prescription to the pharmacy, so I've been waiting for it to arrive in the mail. By this past Friday, a full week after I'd originally called in the request, I still hadn't gotten the prescription, so I called the woman in charge of refills again, explaining I only had three days left of meds for my son. She called back that afternoon and said she'd mailed it out on Wednesday.
It is now Monday afternoon, and I still don't have the prescription because the woman, in all likelihood, it was never mailed out at all. I have now put in two calls to her, once on Saturday so she'd hear the message first thing this morning, and again this morning. She has not called back so I've placed an angry call with the doctor's nurse explaining my situation.
This is not the first time something like this has happened with the medication refills that originate out of this woman's office, though it is the first time it's happened with the Adderall. In fact, every time but one that our pharmacy has faxed in a refill request, it has gone unanswered as my son's med supply steadily dwindles, and they've had to fax two or three times more (in addition to my own phone calls) to get the woman to actually do the job she's paid for.
I am seriously fucking pissed off today. Éiden is home from school with a high fever and because of this woman's laziness, I now have to cart him out in the cold rain, drive to the University, find parking, pick up the damn refill that should have been here last week, head out to Target pharmacy, wait twenty minutes to an hour for them to refill it and be back home by 3:30 so I can get Arie when the bus drops him off at home and take him to his 4:00 appointment. And, right now, it's 12:50. This is absolute, fucking bullshit.
ETA: I just got off the phone with the woman's supervisor who not only apologized for all of this, but said that either she or someone else would be waiting for me at the front door so that I don't have to find parking and traipse my sick son through the rain, for which I am immensely grateful.
Almost a week and a half ago, I called my son's doctor to get a refill for his Adderall prescription. Because it is a controlled substance, I have to bring the actual hard-copy of the prescription to the pharmacy, so I've been waiting for it to arrive in the mail. By this past Friday, a full week after I'd originally called in the request, I still hadn't gotten the prescription, so I called the woman in charge of refills again, explaining I only had three days left of meds for my son. She called back that afternoon and said she'd mailed it out on Wednesday.
It is now Monday afternoon, and I still don't have the prescription because the woman, in all likelihood, it was never mailed out at all. I have now put in two calls to her, once on Saturday so she'd hear the message first thing this morning, and again this morning. She has not called back so I've placed an angry call with the doctor's nurse explaining my situation.
This is not the first time something like this has happened with the medication refills that originate out of this woman's office, though it is the first time it's happened with the Adderall. In fact, every time but one that our pharmacy has faxed in a refill request, it has gone unanswered as my son's med supply steadily dwindles, and they've had to fax two or three times more (in addition to my own phone calls) to get the woman to actually do the job she's paid for.
I am seriously fucking pissed off today. Éiden is home from school with a high fever and because of this woman's laziness, I now have to cart him out in the cold rain, drive to the University, find parking, pick up the damn refill that should have been here last week, head out to Target pharmacy, wait twenty minutes to an hour for them to refill it and be back home by 3:30 so I can get Arie when the bus drops him off at home and take him to his 4:00 appointment. And, right now, it's 12:50. This is absolute, fucking bullshit.
ETA: I just got off the phone with the woman's supervisor who not only apologized for all of this, but said that either she or someone else would be waiting for me at the front door so that I don't have to find parking and traipse my sick son through the rain, for which I am immensely grateful.
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no subject
Date: 2009-02-10 12:48 am (UTC)I think Éiden's feeling better because he's running around. I'm not feeling so hot, though.